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Booking Terms and Conditions
Drivers
- Drivers must be between 25
and 75 years of age, (there is an insurance loading
for drivers over 70) and have held a full driving
licence for the relevant vehicle for at least two
years prior to the commencement of hire. Drivers'
licence must be free of endorsements except for
minor speeding or parking offences (drivers with
more than three penalty points may be subject to an
insurance loading). Drivers who passed their test
after 1996 may be restricted on the weight of the motorhome they are permitted to drive, please
telephone to check.
- Licences must be produced
at the time of vehicle collection. In the case of UK
photo card licences both the card and the
counterpart paper licence must be produced.
Visitors from abroad must produce valid unendorsed
domestic driving licence or international driving
permit.
- The price covers one named
driver; additional drivers may be added at an
additional charge of £55.00 per driver per week
(subject to a clean licence). All drivers are
required to submit their personal details on the
booking form. The hirer and main driver at the
commencement of hire must produce personal
identification such as a valid passport
and confirmation of address in the form of a
recent (not more than 2 months old) utility
bill or a bank/building society statement.
Insurance
- Fully comprehensive
insurance for the use in the UK is included within
the hire charge. The insurance is only valid for the
period of the hire, thus any late return would
automatically constitute a traffic offence under the
Road Traffic Act. Invalid insurance means the driver
and main hirer become personally liable for any
accident damage to the motorhome, third party
property and third party personal injuries.
Insurance cover is for the vehicle and equipment
only. Personal possessions are not covered, hirers
are advised to take out holiday insurance. We
recommend cover through the insurance partnership
which can be done online at
www.insurance-partnership.com or over the phone
on 01482 213215 asking for the personal lines dept.
- A £500.00 damage deposit is
payable at commencement of hire, if the vehicle is
returned in good condition, whole and undamaged,
with a clean interior and no other excesses to be
charged, the deposit will be refunded within 7 days.
Should the condition of the vehicle be otherwise,
then repairs, replacements or cleaning costs will be
charged against the deposit. If the hirer is found
to have damaged the vehicle by negligence (i.e. no
other person or vehicle is involved) the hirer will
be responsible for the full rectification costs
which will be charged against the deposit. Front and
rear bumpers, over cab mouldings, roof lights,
windows, wing mirrors and external doors are typical
components prone to damage by negligence. A charge
of £50.00 will be made for un emptied chemical toilet
tanks.
- Hirers travelling abroad
will require a minimum of continental comprehensive
insurance and 5 star cover which will be provided by
Yorkshire Motorhome Hire at an additional cost to
the hirer of £65.00 per week.
Reservations
- Select the vehicle from the
specifications on the web site or brochure.
- Select a departure date.
-
Telephone to confirm availability
and advise us of any special requests or extras. Your
telephone booking will be held for 3 days.
-
Pay deposit of £250.00 per week (or
part week), by cash cheque or credit/debit card. Booking
confirmation will be sent to you with your balance
details and an invoice for the balance will be sent to
you approximately 14 days before the due date; please
note full payment is required 4 weeks before the start
of the hire period.
Cancellations
-
Should the hirer cancel the booking
the company will endeavour to re-hire the motorhome. If
successful the amount paid will be refunded less an
administration charge of £50.00. However if re-hire is
not successful the hirer will be liable for the deposit
and any hire charges already paid. Hirers are advised
to obtain their own holiday insurance to safeguard
against such eventualities. The Insurance Partnership as
mentioned previously in the terms will cover you for
cancellations in most cases. We reserve the right to
cancel the booking before commencement of hire if the
named drivers' licences are invalid or do not comply
with the requirements in the terms and conditions. In
this case you will forfeit the booking deposit and hire
charges already paid.
Collection and returns
- Weekly vehicle hire runs
from Friday to Friday, 4 night breaks are from
Monday to Friday and weekends from Friday to Monday
subject to availability. Vehicles are available for
collection between 1500 hrs and 1700 hrs and
returned between 0900 hrs and 1030 hrs unless
otherwise arranged in writing. Failure to comply
with these will result in the hirer being surcharged
at the rate of £50.00 per hour or part
thereof for the first 3 hours and thereafter
the balance of the security deposit together
with any additional costs incurred by the company.
No refunds will be given for an early return of the
vehicle.
- The hirer acknowledges
delivery of the vehicle and the contents free from
any defect or damage and complete other than as
specified by the company. The hirer is advised to
check the vehicle thoroughly before leaving the
company's' premises.
- Upon return the company's
representative will check the vehicle for damage,
cleanliness etc; including the condition of the
tyres and windscreen which are not included in the
company's insurance cover, any such damage is the
hirers' responsibility. Failure to return the
vehicle in clean condition will incur a £50.00
valeting charge.
Liabilities
- We accept no liability for
replacement vehicle costs, travel or accommodation
costs or any other consequential loss claims arising
from motorhome breakdown; fair wear and tear
excepted accident or any other such related causes.
All accidents and any damage (no matter how
minor) to either the exterior or interior including
TV/DVD etc must be reported immediately by telephone
to Darryl Pickering 01482 887641. This will
enable us to order parts etc so that the vehicle can
be repaired upon your return for the next hirer. For
motor accidents an accident report form must be
completed at the termination of hire.
- The hirer shall be liable
for all costs and expenses incurred for speeding,
parking fines, congestion charges and for any other offences committed against the Road Traffic Act or
traffic regulations.
- The hirer shall be
responsible for all overhead damage resulting from
any incident; overhead damage is defined from ground
to in excess of 6 feet from the ground. Damage to
windscreen, tyres and punctures are the
responsibility of the hirer. You are required to
check the condition of tyres and engine fluid levels
on a daily basis.
- The hirer is required to
keep the motorhome under their control throughout
the hire period. It must be locked at all times
when unattended.
Breakdown
- In the unlikely event of a
breakdown the AA emergency services are at
the disposal of the hirer. The hirer is authorised
to spend up to £100.00 on repairs, this will
be repaid on submission of a valid VAT receipt.
For repairs costing more than £100.00 prior approval
from Yorkshire Motorhome Hire must be obtained.
Fuel & Gas
- A full tank of diesel
is supplied with the vehicle at the commencement of
hire and the hirer is expected to return the
vehicle with a full tank of diesel, any shortage
will be charged to the hirer.
- Two gas cylinders are
supplied with at least one full, subsequent
refills are the responsibility of the hirer who
should ensure that refilled bottles are the same
size and fitting and returned with the vehicle.
Animals
- Some animals are
permitted in certain vehicles by prior arrangement.
Any damage incurred will be charged to the hirer in
full.
Smoking
- Smoking is not
permitted in our vehicles; any infringement
of this condition will incur an extra
cleaning charge of £50.00. For the benefit of
others your co-operation would be appreciated.
Availability
- Whilst we will
make every effort to ensure that the reserved
motorhome is available, if due to circumstances
beyond our control this is not possible and an
alternative suitable motorhome is not available, our
liability is limited to the refunds of all monies
paid by you. Some features may differ slightly to
those illustrated on the brochure/web site.
Agreement
- By making a
booking and paying a deposit the Customer/Hirer is
entering into a contract with Yorkshire Motorhome
Hire and agrees to abide by Yorkshire Motorhome
Hires terms and conditions.
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