Effective date: June 03, 2019
Yorkshire Motor Home ("us", "we", or "our") operates the https://www.yorkshiremotorhomehire.co.uk website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User's device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Yorkshire Motor Home uses the collected data for various purposes:
Yorkshire Motor Home will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Under certain circumstances, Yorkshire Motor Home may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Yorkshire Motor Home may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Yorkshire Motor Home aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
You have the right to data portability for the information you provide to Yorkshire Motor Home. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If you wish to stop receiving communications from us, you can update your preferences by clicking here.
NEWBIE MOTORHOME USER ON TODDLER THEME PARK TOUR We’ve never had a motorhome before and was really impressed with the service , instruction and support we received from Darryl on the motorhome, so that when we turned up on a site we knew what to do and how to go about getting things sorted from fridge to TV and everything in between. The motorhome was very clean , well maintained and had everything in it we needed to have a week away with the granddaughter visiting toddler theme parks around the country. I can recommend Yorkshire Motorhome hire as great place to rent from either as a newbie like ourselves or an experienced motorhomer We’re already thinking of our next adventure with the Granddaughter in a motorhome supplied by Darryl I found the motorhome easy to drive and the reversing camera makes it easy to manoeuvre in tight spaces , the storage in the rear locker allowed us to take plenty of play equipment to keep the granddaughter occupied on the sites and the over cab bed really comfortable after a long day in the parks.Steve Jude
FABULOUS MOTOR HOME EXPERIENCE We have recently hired a motor home from Yorkshire Motorhome Hire . We received first class service with regards to advice and information . The motor home was very well equipped & immaculate. A very enjoyable experience and we will definitely be doing it again . Thank you !Jan Jordan
SCOTLAND TRIP Well what a wonderful experience we had from start to finish. The motor home was clean, tidy and in a great condition. Customer service was excellent.Shaun Alcock
FANTASTIC TRIP! Just back from a 2000 mile Lands End to John O’Groats trip in one of Darryl’s 7 berth Roller team Motor homes, he explained how to use all the many features of the van, heating hot water, shower and toilet etc, it also helped to watch his instructional video on YouTube a couple times, it was my first time driving such a big vehicle but I soon got the hang of it after a couple of hours on the motorway down to Cornwall, the beds were very comfortable, fridge and freezer spacious, all in all a very cosy and comfortable living space! Haven’t been camping since childhood but would definitely do it again after this trip, would definitely use Yorkshire Motor home hire again and recommend them, our dog even sulked after we got home as she had enjoyed our camping trip too - more like glamping with all the home comforts!N Worrell
EXCELLENT FAMILY HOLIDAY. Just come back from a weeks hire of 7 berth motorhome. Very efficient well organised business with its customer at its heart. They were very helpful and friendly at the end of the phone withany questions we needed to ask before and during the hire. All the vehicles were relatively brand new with good spec. It was the well thought out little things that were provided such as outdoor table and seating for the number of berths, cycle racks, wind breaks as well as washing up equipment, two kettles ( electric on site-gas when off ), clean bottom bed sheets and even pegs. The video on the website to watch previous to hire was very informative and gave us a good knowledge prior to the hand over. Excellent customer relations from all the staff we met especially Daryl. Nothing was too much trouble. We even listened to him speaking to a customer who had a problem who he reassured and helped. 100% would recommend and use again. Thanks to Daryl and his staff for our fantastic holiday.Phil B
HAPPY CAMPERS Thank you for being part of us having a fantastic family holiday! We hired the 4 berth T-Line, which was the perfect motorhome for our little family. So many things were included in thevan, clearly a lot of thought went into equipping hirers with everything they should need. As for the service, it was brilliant. Darryl was very friendly, and the whole process was quick and simple. We would certainly recommend him, and are sure to be book again in the future.Danny D
FABULOUS Our first motorhome experience. Fantastic service from Daryl. So helpful and gave us lots of help and advice. Motorhome excellent, came fully equipped. Online video a great help and also gota full tour on collection. Nothing was too much trouble, great service. Would highly recommend him to anybody. A great family holiday. Can’t wait to do it again. Thank you Daryl.Megan F
EXCELLENT Thank you to Daryl and team for letting us book van at such short notice the van was top quality can not fault it at all will 100% be booking again highly recommendedBecky G
FIRST CAMPER VAN EXPERIENCE. Well run business. Very helpful. Van was great and managed Scotland easily. It had everything’ you need to enjoy your break. Thank you.Simon Taylor
Just returned from 2 weeks away in one of Yorkshire Motor homes fabulous motorhomes, from the first day we arrived to discuss what we wanted, Darryl has been brilliant with his years of experience in this field. We would definitely recommend using YMH and we will be back next year. First class service.Phil Megson
AN EXCELLENT ALL ROUND EXPERIENCE. This was our first time with a motorhome. We were shown round the home before we booked so we knew precisely what we were booking. The video on the website takes you through how to use all the facilities so we were prepared beforehand. On pick up day we were taken through things again and the home was this years model and was excellent. All in all the home and the services provided were excellent.David Hill
EXCELLENT BUSINESS TO DEAL WITH What a nice chap... nothing too much trouble.....knows his motorhomes and presents them well... on line video excellent... Van well presented and explained in detail.... we had 7 berth which was spot on..... Thoroughly enjoyable first attempt with a motorhome... will definitely be back and 100% recommend. ...thanksMax Bradley
FIRST CLASS SERVICE A massive thank you to Darryl and his team at Yorkshire Motorhome sales & hire. A first class service provided before and during and after our trip always on hand for help and advices. Would highly recommend him to anybody looking to hire a motorhome. Look forward to hiring from him again in the near future. A big thank you again.Martin Brook
MOTORHOME HIRE Extremely professional set up, very friendly and great back up when help needed. Would 100% use again. Stuart, Scunthorpe.Stuart Couch
QUICK SERVICE NICE CAMPER Our own camper got gear problems after we got off the boat in Hull. Thanks to your good help we were able to continue part of our journey .. We were able to rent a motorhome for 5 nights. We have seen a lot of Scotland thanks to you, many thanks again. The camper was equipped with all conveniences and looked super good.Esthar Meertens
MOTORHOMING MADE EASY! Friendly service, everything included and fully explained - made our first time motorhome experience easy! Would recommend to anyone considering a motorhome holiday.Mark Birch
BRILLIANT Great friendly efficient service Super motorhome Daryl’s how to use video is brilliant Will return againPeter Holgate
REPEAT CUSTOMER REPEATEDLY HAPPY! Third time of hiring from YMH and once again can’t fault it. Spotless and well-equipped van and Darryl made the whole process very easy.Chris Whitelock
GREAT MOTORHOMES TO HIRE Hired the 4 berth Zefiro for a week, great to drive, and very well equipped. Very comfortable to sleep in as well. Darryl is very helpful and informative and we would definitely use this company againDave Robinson
PRIMA CAMPER, GOOD SERVICE We rented a great camper for 4 weeks to go to Scotland. Darryl from Yorkshire Motorhome Hire was always quick in responding to emails and answering questions. We were received most cordially. It was very nice that he arranged our transport to and from the ferry terminal in Hull (without extra costs).Hans van Altena
We hired a motorhome to go the British Grand Prix at Silverstone. Darryl at Yorkshire Motorhome couldnt have been anymore helpful. Great service and the motorhome supplied was a new 19 plate model. Ideal for me and my son to go to the GP. Fully kitted out with everything we needed, very smart, clean and tidy. I would certainly recommend this service.Steve
Lovely people to deal with very obliging and courteous.Motorhome home was excellent spotless clean with everything you would ever need nothing overlooked.We would certainly use them again and highly recommend to anyone,super service,thanks guys.John wilcock
Having had previous experience of hiring motorhomes, Yorkshire Motorhome is by far the best company we have dealt with. Their vehicles are pristine and extremely well equipped with almost everything you could possibly need. Darryl is very knowledgeable, helpful and a pleasure to deal with. We will definitely be back and I would highly recommend Yorkshire Motorhome to anyone looking to hire.Phil
We recently hired a campervan the service we received the frienldy atmosphere made Yorkshire Motor Homes so easy to deal with. The condition of the van was perfect, could not ask for anything better I would recommentd to use them it was so easy and hassle free ThanksPeter Train
We had a great week in a Zefira 696. Everything was supplied and communication with Darryl and his team was brilliant from initial enquiry to picking it up and returning it. Loved it and would definitely do it again. Only downside was the weather but the motorhome was always cosy and warm.Keith Arbuthnott
We hired a motor home for 4 days , had a fantastic time, Darryl was extremely helpful and explained everything again to us even though we had watched the video, nothing was too much trouble. We would use this company again and again . Thank you very much indeed .Helen Adams
Darryl was most helpful and the Tribute Camper was an excellent vehicle delivered in tip top condition.. Would certainly use this company again..Stephen Wilson
Amazing service. The motor home was big and in perfect condition. We totally recommend it!Carolina
We had a very enjoyable few days hiring a motor home. The Yorkshire Motorhome team were very friendly and helpful and the motor home we hired was very comfortable and well designed. We would certainly recommend Yorkshire Motorhome to anyone thinking of hiring one for a holiday.Ian Sanderson
Hired the auto roller 747 for a trip around Scotland’s nc500. Our children are 6 and 8 years old and the motorhome worked fantastically for us. We had an amazing holiday and enjoyed the freedom that having a motorhome gave us. Darryl is very helpful and guides you through the motorhome functions. We highly recommend Yorkshire motorhomes and will definitely be back. ThanksAngela
Well what can I say? 10/10 all the way! First time for us hiring a Motorhome and it won’t be last.....from initial enquiry with Darryl to dropping it off after a fun filled week it’s been a blast! Darryl, John and Sarah have certainly gone over and above all our expectations and we have no hesitation in recommending this company to anyone who wants to give it a whirl as we did. Attention to detail, friendliness and flexibility are second to none; well done! We’ll be back ???? thank you very much....Andy
First time in motor home and had a great week in Scotland in the 747. Helpful knowledgeable advice from Daryl supported by the on line video was very useful. Very clean, well equipped vans Already spreading the word!Terr Railton
Great place to hire from, owner Darryl very knowledgeable and helpful, would highly recommend the motorhomes, pure luxury inside, toured the Highlands magnificent, will be hiring from the same place again.Alan and Debbie Hucknall
Loved our week in the 685 very professional from start to finish .Nick bircumshaw
Yorkshire Motorhomes provided a fantastic service. the vans are immaculately clean and fully equiped to go. Owner Daryl goes through every detail of the van to ensure you have a worry free holiday. If you are thinking of giving it a try you must give this company a call. we are already planning our next adventure. thanks for a memorable time.reg lydiat
We have hired from Daryll twice before and the service we received was second to none. It was this experience that prompted us to go back to him when we wanted to purchase our first motorhome last August. Again, the service has been exemplary. Since the purchase of our vehicle we (as moho novices) have consulted Daryll various times. He has a wealth of experience and knowledge in the motorhome and transport world and he gives safe, sensible advice. He is generous with his time and goes out of his way to help.Peter Clayton
Great, reliable and friendly service was received when we rented a van. We will definitely be renting again. Thanks for your help and such a lovely van for our trip away.Marianne Hodgkinson
Very accommodating, just taken the t-line 590 to the French alps on a snowboarding trip and Darryl couldn’t have been more helpful. Stunning van with fantastic service.Lee Grantham
We have just returned from a long weekend travelling as a couple in the T-Line 590. The service from Darryl and John was first class, from booking to returning the vehicle. The motorhome was only 5 months old, very clean and well equipped. Darryl's excellent video (on the website) made pick up and familiarisation of the vehicle very easy. Secure parking was provided and the handover with John was excellent. We certainly would recommend hiring from Yorkshire Motorhomes! Many thanks.Mick
We had a fabulous weekend in a superb and very well equipped 747 Roller Team motor home From picking up the vehicle, which was immaculate, to operating all of the functions which was a breeze after viewing the video. Everything was so easy ! This was our first time in a motorhome and we were a little unsure, but after a short time with Darryl at the handover we headed off into North Yorkshire and had a lovely time. Thank you and we will be back !! Diane, JamesDiane
"Fantastic company, established over 10 years for peace of mind, which is important to us!! The motorhomes are immaculate and have almost everything.....except your bedding, food and clothes!! Daryl the owner is a really decent, genuine chap, full of information and ideas on where to go, stay, touring the UK or Europe etc."Jerry Wiseman
"Just come back from a week touring Scotland in the 6 berth auto roller 747 excellent rates and excellent service well recommended very polite and so helpful we be back again thanks."Tony Ford
"Each time the vans are clean and ready to pick up/drop off just when we want and the prices are very reasonable too (most companies wouldn't even entertain 3 Rhodesian Ridgebacks on board but Daryl has always welcomed us). This year, 2017, will be our 6th time and I recommend the company each time we go."Kerry Rhodes
"I have never been on a motor home adventure before, but i will be recommending this to my friends. Absolutely fantastic fun, never a dull moment! Thanks Yorkshire motor homes, the vehicle we hired was pure luxury. We will be doing this again!"Phil Jones