Q: Are the Motorhomes fully insured?
A: Our Motorhomes are covered by comprehensive motor insurance; this applies to Europe (extra charge) as well. However it does not cover your personal belongings, so we recommend that you ensure you are covered by a personal insurance policy for your peace of mind.
Q: Why do you require a security deposit/bond of £750?
A: The security deposit/bond is refundable upon return of the Motorhome on time, undamaged, with a clean cooker/oven & interior & with the chemical toilet cassette cleaned & emptied. In the event of damage to our vehicle (internally or externally) the £750 or part of would go towards the repair. Should the repair be in excess of £750 towards our insurance excess. For any insurance claim or accidental damage (internally or externally) £750 is your maximum liability.
Q: Can we hire a Motorhome at any time of the year?
A: Yes we hire out all year round. All vehicles are equipped with dual fuel (gas & electric) heating which is thermostatically controlled from 05*C > 30*C. So even in the depths of winter or during that skiing trip you can rest assured that you will keep toasty warm.
Q: Is there a minimum hire period and what are your turnaround days?
A: Yes - High season we only take bookings for a minimum of 7, 14 or 21+ nights and turnaround days are strictly Fridays and Mondays. Mid season in June & September we offer 3 & 4 night breaks where turnaround days are Fridays & Mondays. Mid season in April, May & October you can take 3 or 4 night breaks and turnaround days are flexible. Low season we offer 2, 3 & 4 night breaks and turnaround days are flexible.
Q: Do the Motorhomes have to be collected and returned at certain times?
A: Yes - Our collection times are 3.00 p.m. to 5.00 p.m. and return times are between 9.00 a.m. and 10.30 a.m. These times can vary and we do our utmost to try and get you away as early as possible on your day of departure, but do ask that you return on time so that we can do the same for the next hirer. During low season, vehicles can often be collected and returned at mid day.
Q: How old are your Motorhomes?
A: All of our hire fleet are less than 3 years old.
Q: Can we holiday abroad with your Motorhomes?
A: Yes! We can arrange European Insurance cover for an additional cost of £15.00 per day. (subject to number of drivers and endorsements) Please Contact Us for further details.
Q: Are pets allowed in the Motorhomes?
A: Yes we are happy to allow pets in some of our Motorhomes by prior arrangement.
Q: Is the Motorhome fitted with a television?
A: Yes flat screen digital TV/DVD/CD/RADIO Combi units are fitted as standard.
Q: Do the Motorhomes have seat belts fitted?
A: Most Motorhomes are fitted with seat belts for all passengers - please see individual model specification for details.
Q: Do you allow smoking in your Motorhomes?
A: By law and for the comfort of all our customers smoking is not permitted in any of our motorhomes.
Q: How many drivers are permitted and are there any age restrictions?
A: One driver is allowed within the hire charges. Additional driver can be added. All drivers must be over 25 and under 75 years of age. Drivers who passed their test after 1996 may be restricted on the weight of the motorhome they are permitted to drive - please see individual model specification for details.
Q: Can I leave my vehicle on your premises?
A: Yes your vehicle can be left with us free of charge for the duration of your hire. This is entirely at owner's risk we cannot accept responsibility for any loss or damage.
Q: Would you be able to pick us up from an airport, ferry terminal or railway station?
A: Yes we can arrange for you to be picked up from Humberside, Leeds Bradford, Doncaster and East Midlands International airports or Hull, North Sea Ferry terminal. The nearest railway stations are Hull or Beverley, East Yorkshire.
Q: Do you provide kitchen and dining utensils?
A: Yes, Crockery, cutlery and kitchen utensils are included. As is washing up liquid. Dish cloth, tea towel, kitchen roll, cleaning fluid & toilet roll.
Q: Is bedding supplied with the Motorhome?
A: Bedding can be supplied for overseas customers. Due to time constraints and laundry costs we ask UK residents to supply there own bedding.
